I want to start by saying that I hate Time Warner Cable with every fiber of my being. For years they were our only option for internet service. They sucked royally. Constant outages, slow internet, crappy customer service. Then we moved in March, and we finally had options! But we decided to just transfer our Time Warner and see how it went. I think it was a moment of temporary "impairment" on my part.
So after 3 no-show installation appointments and even more crappy customer service, we gave Time Warner the boot and switched to FiOS. So much better!
Today's snowflake: A refund from Time Warner. Apparently you pay in advance for service, so since we canceled mid-month we received a $35 check in the mail today. Nice!
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